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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Friddell

March 27, 2025

1  out of  5
rating by Nick Friddell
"This State Farm office, everytime I have renewed, has slapped extra charges on after the fact even though I paid in full for 6 months. This has happened every single 6 month period I have worked with this agent. Then, with no notice, no accidents, no violations, no tickets, they stopped renewing my insurance as they had been. I wasn't dropped, I'm still eligible for State Farm. So after discovering this, I have tried multiple times this week to repurchase insurance. After trying three days in a row to re purchase insurance, their payment screen literally won't load on any device or on any network. I decide I'll try one more time over the phone. I call the main State Farm 800 number, after navigating through the phone menu, the phone system informs me that my local office is closed, and hang up on me. If I wanted to talk to the local office, I would have called the local office during their hours. And if State Farm wanted my money they would have had it Monday. I will no longer be dealing with this State Farm office, and likely won't work with State Farm at all anymore."
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robert mckenzie

March 26, 2025

5  out of  5
rating by robert mckenzie
"Tasha provided exceptional service in our phone conversation. I had several complex questions and she demonstrated patience, knowledge, and understanding in addressing them. I was completely satisfied with every aspect of her service. Thank you Tasha!"
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David Finley

March 21, 2025

5  out of  5
rating by David Finley
"Heaven is a great agent. She is definitely amazing. Excellent customer service very friendly and she makes sure she gets the job done for you. I will recommend anyone to State Farm and definitely to the insurance agent in heaven. She is Absolutely amazing!"
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Maureen Bradshaw

March 14, 2025

5  out of  5
rating by Maureen Bradshaw
"Staff was awesome"
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Amy Dean

March 5, 2025

5  out of  5
rating by Amy Dean
"Tosha helped me out with getting in touch with the right person to help with my State Farm app. She was very nice and helpful."
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Austin Disney

March 4, 2025

5  out of  5
rating by Austin Disney
"Darius went above & beyond to help me & his knowledge & expertise made me feel safe in my decision knowing I can trust him with what’s best. I highly recommend Darius & DC to anyone who is looking for assistance with their Insurance needs."
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Aaron Longstreet

February 27, 2025

4  out of  5
rating by Aaron Longstreet
"As a 2 and a half year customer of State Farm and DC Clement, I want to thank them for their hard work and dedication here in Kentucky.There was a worker name Heavn she was kind, professional And informative. She answered all my questions and took care of all of my insurance information I needed as I updated my insurance to a new vehicle I greatly appreciate her hard work"
We responded:
"Aaron, I wanted to personally thank you for taking the time out of your busy day to leave our Agency a review and also to thank you for your kind words about Heavn. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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kewayne covington

February 27, 2025

5  out of  5
rating by kewayne covington
"Great customer service help me with my claim"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Draven Pope

February 27, 2025

5  out of  5
rating by Draven Pope
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Danielle Shoemake

February 27, 2025

5  out of  5
rating by Danielle Shoemake
"Great Customer Service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brandi Feldhaus

February 27, 2025

5  out of  5
rating by Brandi Feldhaus
"Tosha has always does an amazing job every time I call. I never have any problems doing anything to my account when I call thanks again for everything y’all have done"
We responded:
"Brandi, thank you for taking the time to share your thoughts! We’re glad to know that Tosha was able to help you and that you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Barbie

February 24, 2025

5  out of  5
rating by Barbie
"Tasha was awesome she helped with all my needs. Was able to save a little money to which is always a blessing. If you need insurance go see Tasha or give her a call."
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Adam W

February 24, 2025

5  out of  5
rating by Adam W
"Very professional staff, was able to help me with my insurance needs in a timely fashion."
We responded:
"Thank you Adam for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Susan Willis

February 23, 2025

5  out of  5
rating by Susan Willis
"I had the pleasure of working with Emani at State Farm, and I cannot recommend her highly enough! She was friendly, professional, and incredibly knowledgeable. Emani took the time to really listen to my needs and provided clear explanations for all my options. She made the entire process of selecting the right insurance policy smooth and stress-free. It's rare to find an agent who genuinely cares about helping you find the best coverage without any pressure. I’m so grateful for her exceptional service, and I will definitely continue to trust her with all my insurance needs. Emani is a true gem!"
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Hagen Tyler

February 22, 2025

5  out of  5
rating by Hagen Tyler
"My experience was amazing. They are top notch and could not ask for a higher level of customer service. Everyone better think of DC Clement at State Farm when in need of insurance."
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Christian Bou Ortiz

February 20, 2025

5  out of  5
rating by Christian Bou Ortiz
"Very good treatment and plan price."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ronnie Davis

February 20, 2025

5  out of  5
rating by Ronnie Davis
"I love my insurance group Dc Clement State farm on the by pass in bowling Green KY !! They have a friendly and helpful staff !! Special thanks to Tosha Richardson, my agent for really helping me out on my renters and car insurance bundle, I'm really pleased !! 💯🤘😎🤘💯"
We responded:
"Thank you for reviewing our State Farm office! We truly appreciate you taking time out of your busy day to leave us a review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Iz El

February 20, 2025

5  out of  5
rating by Iz El
"Tosha was very nice with me. Talk me through everything I needed to know explaining everything very well!!! Highly recommended."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rebecca Simpson

February 14, 2025

5  out of  5
rating by Rebecca Simpson
"Excellent service!!"
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Lerissa

February 14, 2025

5  out of  5
rating by Lerissa
"I have been with state fram for years. Every time I go in or have any questions Etosha is always helpful and always very pleasent"
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Jim Miller

February 12, 2025

5  out of  5
rating by Jim Miller
"We have been customers for over 30 years and this State Farm office had always gone above and beyond to help us. Would recommend them to anyone who needs insurance"
We responded:
"Thank you Jim for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I greatly appreciate you for all of these years. If you ever have any questions or need assistance, we’re here to help!"
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Victoria G.

February 11, 2025

5  out of  5
rating by Victoria G.
"As a 20 year customer of State Farm and DC Clement, I want to thank them for their service and kindnesses right up until this time when I am leaving the state of Kentucky. Etosha was kind, professional And informative. She answered all my questions and took care of all of my insurance needs as I transition to a new home in another state. Even the one thing she could not do for me she explained in professional terms, and I greatly appreciate That she understands it it’s OK to tell someone no As long as you do it in a caring way."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We have truly enjoyed serving you."
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Crystle Drury

February 10, 2025

5  out of  5
rating by Crystle Drury
"Love love love. So humble and kind. Goes out of their way to help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rita Boyd

February 10, 2025

5  out of  5
rating by Rita Boyd
"Emani is always so helpful when I call the office. Shes very polite and well spoken and doesn’t mind to always answer all my questions and assist. Thanks Emani for always being so kind and professional."
We responded:
"Thank you for your 5-star review Rita! My State Farm team and I are happy to be your good neighbor!"
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Chiquita Lightfoot

February 8, 2025

5  out of  5
rating by Chiquita Lightfoot
"I’ve been a State Farm customer for a lengthy time. I’ve always been satisfied with D.C. staff. They’ve always been helpful, knowledgeable and kind. Emani was very nice and friendly today when I paid my bill. Emani I want to say thank you so much. I hope you have a great weekend."
We responded:
"Thank you for reviewing our State Farm office and for shouting out Emani! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."