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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paige Hunter

Paige Hunter

February 15, 2026

5  out of  5
rating by Paige Hunter
"Lillian was so kind and sweet! Her smile and willingness to help went above and beyond. Absolutely felt like family style service with class and grace. Highly recommend!"
We responded:
"Thank you for the fantastic review, Paige! We are always here to help with your insurance needs here in Bowling Green . "
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Rebekah Ellis

February 15, 2026

5  out of  5
rating by Rebekah Ellis
"You're wonderful customer service is much appreciated. i loved that I didn't have to answer a machine 5 times to get a real person and I do apologize for not being able to call sooner. I just wanted to thank you for answering right before close an for your kind, patient, positive, understanding an ready to help attitude while helping me last minute I truly appreciate you making the experience a positive and easy one. Thank you."
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Shane Butler

February 13, 2026

5  out of  5
rating by Shane Butler
"Lillian was great to work with this morning. She made adding a vehicle to our policy very easy."
We responded:
"Wow, thank you for the 5-star review, Shane! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Tara Satterfield

February 11, 2026

5  out of  5
rating by Tara Satterfield
"It was nice seeing a new face in the office today, Lilli was such a pleasure to work with. Customer service 10/10"
We responded:
"Tara, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent D C Clement’s Team is just a call or email away!"
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Elaine Bush

February 11, 2026

5  out of  5
rating by Elaine Bush
"Lilly is SO NICE to talk to, VERY POLITE and UNDERSTANDING and accomplishes what is needed. Whenever I call and need to ask any questions about our insurance, Lilly and others that are employed at this particular office always are POLITE and able to answer my questions and HELP with the things that I need at the time. They really are like a GOOD NEIGHBOR!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent D C Clement’s Team. "
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chelle lawrence

February 6, 2026

5  out of  5
rating by chelle lawrence
"Etosha is a fantastic agent! I added life insurance and then when I was purchasing a new car, she got me a great rate. She goes above and beyond for her customers!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bowling Green to know that you had such a wonderful experience with us here on State Farm Agent D C Clement’s Team."
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Briana Bell (breezezyme)

February 6, 2026

5  out of  5
rating by Briana Bell (breezezyme)
"Lilli is such an incredibly kind and helpful team member. She treats you like family and has a welcoming, warmth about her!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent D C Clement’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sandra hagan

February 5, 2026

5  out of  5
rating by Sandra hagan
"Called in today to make a payment. Mrs. Lillian was very helpful and friendly. Thanks Mrs. Lillian"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent D C Clement’s Team here in Bowling Green . "
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Tanner Wilson

February 4, 2026

5  out of  5
rating by Tanner Wilson
"Lillian is a highly compassionate and helpful team member. Id highly recommend visiting the office and letting the team service you."
We responded:
"We are grateful for your 5-star review, Tanner! Thanks for taking a moment to share your positive rating of State Farm Agent D C Clement’s Team here in Bowling Green . "
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Lilli Hendrix

January 20, 2026

5  out of  5
rating by Lilli Hendrix
"Atmosphere is comforting with a movie always playing. Freebies on a table including calendars and pens, little sweet treats but most importantly staff truly wants to help. Down to earth 🌎 ✨️"
We responded:
"Thanks so much for the fantastic rating, Lilli! We are so glad you had a positive experience with us here on State Farm Agent D C Clement’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Gina Fugate

January 14, 2026

5  out of  5
rating by Gina Fugate
"I love this team! They know their stuff they talk friendly using my name and they keep me straight."
We responded:
"Thank you for taking the time to leave such a great review, Gina. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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megan willie

December 25, 2025

1  out of  5
rating by megan willie
"They cancelled my car insurance earlier than I told them after confirming the dates with me twice and then couldn’t do anything to fix it until days later. Absolutely do not recommend. Most of my conversations with them have not been helpful. I was also given the wrong quote for my car insurance when I bought a new vehicle and was charged way more than I was quoted."
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Tha Reh

October 7, 2025

5  out of  5
rating by Tha Reh
"Emani helped me setup my drive safe and save"
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Amanda Gossett

September 19, 2025

5  out of  5
rating by Amanda Gossett
"Everyone has always been fair and treated me so well."
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La Perlita LLDM

September 16, 2025

5  out of  5
rating by La Perlita LLDM
"Emani help setup my account correctly"
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Dustin Payne

September 11, 2025

5  out of  5
rating by Dustin Payne
"Tosha Richardson was an absolute pleasure and breath of fresh air. She was very knowledgeable and efficient, and got me exactly what I needed At a very reasonable price. Not only that but she went above and beyond by offering to drive to where I was But we needed up resolving with email/fax. Truly blessed to have experienced her service and to have met such a kind helpful soul."
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Susan Goodhue

September 9, 2025

5  out of  5
rating by Susan Goodhue
"Tosha was very helpful. She helped me with my four policy reviews. I would recommend you go see her. She’s great!"
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Queen's Transportation

September 8, 2025

5  out of  5
rating by Queen's Transportation
"Emani was so nice . She help me with my bill and auto Pay"
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Scott pruitt

September 4, 2025

5  out of  5
rating by Scott pruitt
"Emani always takes care of all of insurance needs with a smile on here face. Great customer service."
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Jonathan Alvarez

September 2, 2025

5  out of  5
rating by Jonathan Alvarez
"Tosh shis rely helpful I mean Ned more people like her nice to meet her."
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LaTasha Hampton

September 2, 2025

5  out of  5
rating by LaTasha Hampton
"Emani is so nice and knowledgeable, when I come into the office I look forward to seeing her and heavn ! Today both of the girls took very good care of me. Heavn assisted me with life insurance"
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Team Georgex3

August 30, 2025

5  out of  5
rating by Team Georgex3
"Tosha has excellent customer service, went above and beyond to help me with my insurance needs. Highly recommend her"
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Erica Bell

August 30, 2025

5  out of  5
rating by Erica Bell
"Had the pleasure of working with Etosha, great customer service, she helped with my insurance needs. I recommend working with her."
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Missy Wallace

August 29, 2025

5  out of  5
rating by Missy Wallace
"Tosha helped me with my insurance needs, i would highly recommend her to any and all. Very friendly and understanding."
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Kymora Wilford

August 29, 2025

5  out of  5
rating by Kymora Wilford
"Tosha was informative and helpful. I would recommend her to my family and friends."